Grenglo.com (the “Website”) is operated by Grenglo Energy Pte. Ltd. (“Grenglo”, “we”, “us”, “our”). We are committed to protecting your personal data and being transparent about how we collect, use, disclose, and safeguard information. 

This Privacy Policy explains how we handle personal data when you visit our Website, submit enquiries, request quotations, subscribe to updates, or interact with us online. 

1) Who we are (Data Controller) 

• Company: Grenglo Energy Pte. Ltd. 

• UEN: 201411351K 

• Registered address: 2 Venture Drive, #24-01 Vision Exchange, Singapore 608526 

• Phone: +65 6694 1572 

• Email: info@grenglo.com 

If you are located in the EU/UK, Grenglo generally acts as the data controller for personal data collected via the Website. 

2) Scope 

This Privacy Policy applies to personal data collected through: 

• the Website (grenglo.com), 

• our contact/quotation forms, 

• email communications initiated via the Website, and 

• cookies and similar tracking technologies. 

It does not cover third-party websites you may access via links on our Website. 

3) Personal data we collect 

We may collect the following categories of personal data: 

1. Information you provide to us

• Name, job title, company name 

• Email address, phone number 

• Country/city, business address (if provided) 

• Enquiry details, RFQ details, product/service interests 

• Any information you include in messages or attachments you send us 

1. Information collected automatically

When you use the Website, we may collect: 

• IP address, device identifiers, browser type, operating system 

• Pages viewed, time spent, referring/exit pages, clickstream data 

• Approximate location (derived from IP) 

• Cookie identifiers (see Cookies section) 

1. Information from third parties (limited)

If relevant, we may receive business contact details from: 

• logistics/industry partners you ask us to coordinate with, 

• event registrations, business cards, or public business sources, and 

• marketing platforms (only where you have permitted it). 

We do not intentionally collect sensitive personal data (e.g., NRIC/passport, health data). Please do not send such data through the Website. 

4) Why we collect your data (Purposes) 

We use personal data to: 

• Respond to enquiries and provide quotations (RFQ support) 

• Provide product/service information and customer support 

• Communicate about orders, delivery coordination, or documentation (where applicable) 

• Improve Website performance and user experience 

• Maintain Website security, prevent fraud/abuse, and troubleshoot issues 

• Send marketing communications only where permitted (and you can opt out anytime) 

• Comply with legal obligations and enforce our rights 

5) Legal basis for processing (where applicable) 

Depending on your location and the context, we rely on: 

• Consent (e.g., newsletter sign-up, certain cookies) 

• Contract / pre-contract steps (e.g., responding to RFQs, preparing proposals) 

• Legitimate interests (e.g., Website security, improving services, B2B communications) 

• Legal obligations (e.g., regulatory compliance, record keeping) 

For Singapore users, processing is aligned with the Singapore Personal Data Protection Act (PDPA) principles (consent, purpose limitation, reasonableness, accuracy, protection, retention limitation, access/correction). 

6) Cookies and tracking technologies 

We may use cookies, pixels, tags, and similar technologies to: 

• Enable core site functionality 

• Understand how visitors use the Website (analytics) 

• Improve performance and content relevance 

• Support marketing (only if enabled and where permitted) 

Cookie categories (typical): 

• Strictly necessary cookies: required for basic site operation 

• Analytics cookies: help us measure traffic and usage (e.g., Google Analytics) 

• Marketing cookies: used to measure and improve advertising (only if you run ads/pixels) 

Managing cookies: You can control cookies through your browser settings (block/delete cookies) and/or any cookie banner/consent tool implemented on the Website (recommended). 

7) How we share your personal data 

We do not sell personal data. 

We may disclose personal data only when necessary to: 

• Service providers who support our operations (e.g., website hosting, cloud infrastructure, security tools, email/communications tools, CRM, analytics providers if enabled) 

• Business partners involved in fulfilling your request (e.g., logistics coordination), only to the extent needed 

• Legal and compliance: regulators, law enforcement, or professional advisers where required 

• Corporate transactions: in case of merger, acquisition, restructuring (with appropriate safeguards) 

Service providers are expected to handle personal data securely and only for permitted purposes. 

8) International data transfers 

Your data may be processed in countries outside Singapore (e.g., where hosting/CRM providers operate). When transferring data internationally, we take reasonable steps to ensure appropriate safeguards are in place (such as contractual protections and vendor security measures). 

If you are in the EU/UK and a transfer occurs to a country without an adequacy decision, we generally rely on appropriate safeguards (e.g., Standard Contractual Clauses) where applicable. 

9) Data retention 

We retain personal data only for as long as necessary to: 

• respond to enquiries and maintain business records, 

• meet legal, accounting, or regulatory requirements, and 

• resolve disputes and enforce agreements. 

When no longer needed, we securely delete or anonymize the data. 

10) Security 

We implement reasonable administrative, technical, and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. 

However, no method of transmission over the Internet is 100% secure. You share information at your own risk. 

11) Your rights and choices 

Depending on your jurisdiction, you may have rights to: 

• Request access to personal data we hold about you 

• Request correction of inaccurate data 

• Withdraw consent (where processing is based on consent) 

• Request deletion (where applicable) 

• Object to certain processing (e.g., direct marketing) 

• Request data portability (where applicable) 

Marketing opt-out: You can opt out anytime by using the “unsubscribe” link (if present) or by contacting us (see Section 14). 

PDPA requests (Singapore): For access/correction/withdrawal requests, contact us using the details in Section 14. We may need to verify your identity before processing the request. 

12) Children’s privacy 

Our Website and services are intended for businesses and professional users. We do not knowingly collect personal data from children under 13. If you believe a child has provided us personal data, contact us and we will take appropriate steps to remove it. 

13) Third-party links 

Our Website may contain links to external sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately. 

14) Contact us (Privacy / PDPA) 

If you have questions, requests, or complaints about this Privacy Policy or how we handle personal data, contact: 

• Grenglo Energy Pte. Ltd. 

• UEN: 201411351K 

• Address: 2 Venture Drive, #24-01 Vision Exchange, Singapore 608526 

• Phone: +65 6694 1572 

• Email: info@grenglo.com 

15) Updates to this Privacy Policy 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website after changes are posted indicates your acknowledgement of the updated policy.